Late Intimation Of Claim Would Not Disentitle A Claimant To File Claim



Quick Summary
The Supreme Court has ruled that a delay in informing an insurance company about a vehicle theft, even if the FIR was lodged promptly, does not automatically disqualify a claimant from receiving their insurance payout. The court emphasised that the word 'immediately' in policy documents should not be interpreted narrowly to deny genuine claims, especially when the delay can be reasonably explained. Rejecting claims solely on technicalities like delayed intimation can erode policyholder confidence in the insurance industry.

GURSHINDER SINGH Vs. SHRIRAM GENERAL INSURANCE CO. LTD. ANR.IN THE SUPREME COURT OF INDIA/ CIVIL APPELLATE JURISDICTIONCIVIL APPEAL No.653 OF 2020 THE ISSUE As to whether the delay in informing the occurrence of the theft of the vehicle to the insurance company, though the FIR was registered imme
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FAQ :

No, not necessarily. The Supreme Court has ruled that a delay in informing the insurance company about a theft does not automatically disentitle a claimant, provided the delay is reasonably explained and the claim is otherwise genuine.

The Supreme Court has stated that the word 'immediately' in insurance policy terms should not be interpreted in a narrow, technical way that prevents genuine claims from being paid, especially when the delay in intimation is explained.

Rejecting genuine insurance claims on purely technical grounds, such as a slight delay in intimation, can lead to a loss of confidence among policyholders in the insurance industry.

The case concerned whether a delay in informing the insurance company about a vehicle's theft, despite an immediate FIR, would prevent the claimant from receiving their insurance money.

The Supreme Court ruled in favour of the claimant, stating that the delay in intimation, when explained, should not be a reason to repudiate a genuine claim.




About the Author

Associate Vice President - Secretarial & Compliance (SBI General Insurance Co. Ltd.)

Dear Friends, MyselfFCSDeepak P. Singh ( B.Sc.. LLB, FCS. FIII, CIAFP, CRMP, ID) , A Fellow Member of ICSI, Law Graduate ,Fellow Member of Insurance Institute of India, Certified Independent Director ,Certified Insurance Anti Fraud Professional , Certified Risk Governance Professional ( ICSI-III) and cleared Limited I ... Read more

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