UPI-GST Mismatch Notices: A Serious Alert for Businesses
1. A New GST Monitoring Trend Emerging Across the State
In recent months, GST departments have begun comparing UPI and Digital Payment Data with the turnover reported in GST returns. When automated systems detect a mismatch, DRC-01 notices are being issued instantly. These automated comparisons often assume that the UPI settlement amount represents the minimum turnover, creating unnecessary complications for many businesses.
2. Why These Notices Are Being Issued - A Tax Advisor's Perspective
The root cause of these notices lies in the flawed assumption that UPI settlement amounts reflect taxable turnover. However, UPI data includes refunds, failed transactions, non-business receipts, supplier or staff transfers, and other entries that do not constitute sales or taxable supplies. Treating these amounts as turnover is both factually and legally incorrect.
3. Why UPI Settlement Cannot Be Treated as Turnover
Amounts appearing in UPI ledgers are not limited to actual sales. Refunds, cancellations, aggregator clubbed settlements, personal transfers, and advances are commonly included. Considering these entries as sales and raising a tax demand based on them is inaccurate from both an accounting and GST law perspective.
4. Using Payment Data Alone to Alleged Tax Suppression Is Incorrect
Under the GST law, primary evidence consists of books of accounts, sales registers, invoices, and GST returns. Payment data is merely supplementary. Raising suppression allegations without examining primary documents contradicts established legal principles and multiple High Court rulings.
5. Section 74 Cannot Be Used for Simple Mismatches
Section 74 applies only to cases involving fraud, willful misstatement, or intent to evade tax. A simple numerical mismatch cannot be treated as fraud. Using Section 74 for such cases is legally unsustainable and exposes the business to penalties as high as 100 percent, creating a heavy financial burden.
6. Potential Impact on Businesses Receiving Such Notices
When UPI settlement amounts appear higher, it may create a false impression of suppression. This can lead to interest, heavy penalties, increased banking scrutiny, damage to business reputation, and continuous monitoring in subsequent years. Working capital cycles may also be affected.
7. How Businesses Should Protect Themselves
Businesses must begin by clearly breaking down all non-sales entries in UPI settlements. Refunds, failed transactions, non-business receipts, and supplier transfers should be compiled in separate statements. It must be emphasized that books of accounts are the primary evidence for determining turnover.
8. Preparing a Detailed Reconciliation Is Critical
A well-structured reconciliation can effectively explain the mismatch. This includes day-wise UPI settlements compared with sales, refund sheets, failed transaction reports, non-business receipts, bank statement mapping, and monthly turnover reconciliations. Proper documentation strengthens the defense against the notice.
9. Clarifying the GST Definition of Turnover
Under GST, turnover refers only to the value of taxable supplies. Payment data or bank credits cannot be treated as turnover unless directly connected to taxable transactions. Including this legal definition in the notice reply is essential for a strong defense.
10. Requesting a Personal Hearing Is a Safe and Effective Approach
During a personal hearing, businesses can clearly explain their payment patterns, discounts, refund processes, and other operational details. Oral clarification often helps officers understand that the mismatch is purely technical and not indicative of suppression.
11. Key Recommendations from Tax Advisors
- Maintain daily UPI settlement reports
- Keep refund and failed transaction statements separately
- Match sales registers with UPI ledgers monthly
- Ensure consistency between GSTR-1 and GSTR-3B
- Carry out year-end UPI-GST reconciliation
- Do not panic if a notice is received; it is fully defendable
12. Final Insight for Business Owners
A high volume of UPI payments does not mean the taxable turnover is high. GST is built on invoices, books of accounts, and GST returns. Payment data is only supporting information.
With proper documentation, a clear reconciliation, and a well-structured explanation, businesses can successfully resolve and dismiss UPI-GST mismatch notices in full compliance with the law.
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