Common Reasons for Claim Rejection Unlock Solutions

Shivani , Last updated: 08 April 2025  
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What are claim rejections in term insurance plans? Simply put, they happen when an insurer refuses to pay the death benefit due to issues in the claim process. Even if you have the best term life insurance in India, they are inevitable in certain cases. This can be a stressful situation for nominees who rely on the payout for financial stability. But why do claims get rejected, and is there a way to avoid them? Understanding the process can make all the difference. In this blog, we'll explore the common pitfalls and how to ensure a smooth claim settlement.

Common Reasons for Claim Rejection Unlock Solutions

Hiding medical information

When buying a term insurance plan, some policyholders downplay or completely hide details about their medical history, fearing higher premiums or even rejection. This includes pre-existing conditions, past surgeries or lifestyle habits like smoking and drinking. While this might seem like a harmless omission, it can backfire when a claim is made. Insurers conduct thorough investigations before approving payouts, and if they find undisclosed health issues, the claim can be denied. The best way to avoid this is to be completely honest about your medical history. Even if an insurer doesn't ask for a medical test, full disclosure ensures that your family doesn't face financial distress later.

 

Non-disclosure of existing or previous plans

Many policyholders think they only need to mention their new term insurance policy and skip disclosing existing or previous ones. However, insurers use this information to assess their overall risk before approving a policy. If they later discover that a policyholder had other undisclosed life insurance plans, it could raise suspicion and lead to a claim rejection. To prevent this, always provide details of any active or lapsed insurance plans while purchasing a new policy. Insurers conduct verification checks and any mismatch in information could result in unnecessary complications for your family when they file a claim. Transparency is key to a smooth settlement.

Nominee not added

One of the biggest mistakes people make with term insurance is forgetting to add a nominee. Without a nominee, the insurer has no clear direction on who should receive the payout. This can lead to lengthy legal procedures, disputes between family members and delays in claim settlement. While insurers do allow claims to be processed for legal heirs, it often requires additional documentation, making the process far more complex than necessary. The best way to avoid this is to designate a nominee when purchasing the policy and keep it updated if circumstances change. This ensures that your loved ones receive financial support without unnecessary hurdles.

Lapsed policy

A term insurance plan only remains valid if premiums are paid on time. If the policy lapses due to non-payment, it essentially becomes inactive, and any claims made during this period will not be entertained. Many people assume that missing a premium or two isn't a big deal, but once a policy lapses, reinstating it can require medical tests or fresh underwriting, sometimes leading to rejection. The simplest way to avoid this is by setting up automatic payments or reminders for due dates. If you miss a payment, most insurers offer a grace period to catch up-don't ignore those notifications. Keeping your policy active is the only way to ensure financial security for your family.

Delay in filing a claim

After the policyholder's passing, families often take time to process their loss, and in the midst of dealing with emotional distress, the claim process gets delayed. While insurers allow a reasonable period for filing claims, prolonged delays can create complications. Over time, required documents may get misplaced, medical records may become harder to obtain, and insurers may need additional verification, leading to unnecessary delays or rejections. To avoid this, family members should be informed about the claim process in advance. Keeping important documents accessible and knowing how to initiate a claim can help ensure that financial support reaches them when they need it most.

 

Final word

Ensuring a smooth claim process isn't just about buying a term plan-it's about making informed choices every step of the way. From disclosing accurate details to keeping your policy active, small but crucial actions can prevent unnecessary complications for your family. Choosing the right policy is just as important and a term life insurance premium calculator helps you compare options, estimate costs and find a plan that truly fits your needs. When you take these precautions, you're not just securing a policy-you're securing your family's financial future with confidence and peace of mind.

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Published by

Shivani
(Finance Professional)
Category Miscellaneous   Report

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