COVID-19: DGFT operationalizes help desk for export and import issue



Quick Summary
The Directorate General of Foreign Trade (DGFT) has established a new helpdesk to address any export or import issues arising from COVID-19. Exporters and importers can now easily report their concerns through various channels provided by the Department of Commerce.

Helpdesk operationalized by DGFT for COVID-19 related Export or Import issue

For any COVID-19 related Export or Import issue, a Helpdesk has been operationalized by Directorate General of Foreign Trade (DGFT) in the Department of Commerce, Ministry of Commerce and Industry. Exporters/importers may directly flag their issues through any of the following channels -

Contact@DGFT Platform ( http://rla.dgft.gov.in:8100/CRS_NEW/) :

Email: dgftedi@nic.in

Call at Toll-free number: 1800-111-550

FAQ :

The helpdesk has been operationalised by the DGFT to assist exporters and importers with any issues related to export or import that have arisen due to COVID-19.

The helpdesk is operated by the Directorate General of Foreign Trade (DGFT), which falls under the Department of Commerce, Ministry of Commerce and Industry.

They can contact the helpdesk through the Contact@DGFT Platform, by emailing dgftedi@nic.in, or by calling the toll-free number 1800-111-550.

Any export or import issues that are related to COVID-19 can be flagged directly to the helpdesk.




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