Management Lesson - Reaction and Response

Knowledge Sharing 1197 views 10 replies
REACTION VS RESPONSE

Suddenly, a cockroach flew from somewhere and sat on a lady. I wondered if this was the cockroaches response to all the glory that was spoken about it!

She started screaming out of fear. With panic stricken face and trembling voice, she started jumping, with both her hands desperately trying to get rid of the cockroach. Her reaction was contagious, as everyone in her group got cranky to what was happening. The lady finally managed to push the cockroach to another lady in the group.

Now, it was the turn of the other lady in the group to continue the drama. The waiter rushed forward to their rescue. In the relay of throwing, the cockroach next fell upon the waiter. The waiter stood firm, composed himself and observed the behaviour of the cockroach on his shirt. When he was confident enough, he grabbed and threw it out with his fingers.

Sipping my coffee and watching the amusement, the antenna of my mind picked up a few thoughts and started wondering, was the cockroach responsible for their histrionic behaviour? If so, then why was the waiter not disturbed? He handled it near to perfection, without any chaos.

It is not the cockroach, but the inability of the ladies to handle the disturbance caused by the cockroach that disturbed the ladies.

I realised even in my case then, it is not the shouting of my father or my boss that disturbs me, but its my inability to handle the disturbances caused by their shouting that disturbs me. Its not the traffic jams on the road that disturbs me, but my inability to handle the disturbance caused by the traffic jam that disturbs me. More than the problem, its my reaction to the problem that hurts me.


The Take-Away : The women reacted, whereas the waiter responded.

We should not react in life, we should always respond. Reactions are always instinctive whereas responses are always intellectual.

Replies (10)

Very nice post. We all should also try to respond and not react to a situation. Thanks for sharing!!!

ITS REALLY GOOD ONE

A simple takeaway but difficult to follow in life not impossible though. One who gets contol over himself can control the world.

 

A very good post Rahul sir

Originally posted by : SNEHA

ITS REALLY GOOD ONE

A  Great    P i e c e 

 

of    M e s s a g  e 

 

to  enjoy   

 

P e a c e

 

in   W h o l e    L i f e.

 

 

(A Whole Life Policy - it will insure peace for the life !!).

Originally posted by : Aditya Maheshwari
Very nice post. We all should also try to respond and not react to a situation. Thanks for sharing!!!

Its really a wonderful message! Thanks a lot for sharing.

Very nice post.

 

Actually you have hit on the exact situation of a common person , who despite knowing all the facts, react instead of respond.

Jaha panah tussi great ho........

True & difficult to follow but not impossible.


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