Gst claim

Hemant Kumar (Student CA Final) (74 Points)

12 November 2018  
I purchased a laptop from Paytm and claim the ITC by entering my GST No. in the month of October 2018. When I open the GST Portal i Saw in Form 2A that there was details of supplier exist regarding this purchase but when i clicked on Supplier GST No. then Portal says there is no Invoice found for the provided inputs.
Is it Technical error or Supplier Error??
Please Guide.