Form 10BD Error

Hey Abhay,

The error you’re facing — “Acknowledgement number does not match with submitted 10BE ARN” — usually happens because the system expects the CSV of all Form 10BE acknowledgments (related to donations) that you previously filed along with the Form 10BD revision.

Since the export option is downloading a blank CSV file, the system can’t verify the linkage and throws the error.

Here are some steps to try and resolve this:

1. Clear browser cache or try a different browser (Chrome, Firefox recommended). Sometimes this is a frontend glitch.

2. Download all previously generated 10BE PDFs manually from the portal and keep them handy before revising 10BD. You might need to re-upload them if required.

3. If the portal is buggy, try logging out and logging back in or using the portal in incognito/private mode.

4. If still stuck, raise a grievance or ticket immediately on the e-filing portal’s helpdesk explaining the issue with the CSV export. Since the deadline is near, mention urgency.

5. Keep screenshots and communication handy to prove you tried in time, in case of any compliance issues later.

Unfortunately, this is a known portal issue sometimes. Acting fast with the support team and keeping proof will help.