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Income Tax Refund: Eligibility, Reissue & Process

Suhasini , Last updated: 31 July 2023  

Income Tax Refund refers to the process of receiving money back from the government if the amount of taxes paid by an individual or organization is more than the taxes owed.

Who is Eligible for Income Tax Refund?

An individual or organization is eligible for an Income Tax Refund if they have paid more taxes than they owe. This can happen for a variety of reasons, such as:

  • Overpayment of taxes: If an individual or organization has paid more taxes than they owe, they are eligible for a refund.
  • Eligibility for tax credits: Tax credits can reduce the amount of taxes an individual or organization owes. If the credits exceed the taxes owed, the individual or organization may be eligible for a refund.
  • Eligibility for tax deductions: Tax deductions can also reduce the amount of taxes an individual or organization owes. If the deductions exceed the taxes owed, the individual or organization may be eligible for a refund.
Income Tax Refund: Eligibility, Reissue and Process

How to check refund status?

The refund status can be checked either from:

The income tax e-filing portal, or

  1. Visit www.incometax.gov.in and log in to your account by entering PAN  and your password.
  2. After logging in click on 'e-file' option. Under the 'e-file' option, select 'Income tax returns' and then select 'View Filed returns'.
  3. Select 'View Details' option. Once selected, it will show the status of ITR filed. It will also show you the date of issue of tax refund, the amount refunded and date of clearance for any refund due for this AY.

The NSDL website

  1. Visit: https://tin.tin.nsdl.com/oltas/refundstatuslogin.html
  2. Enter your PAN details
  3. Select the relevant assessment year for which you want to check the refund status.
  4. Enter the captcha code and click on submit. The status will display on your screen.

How is the Payment of Income Tax Refund Made?

The Income Tax Department provides refunds through electronic mode (direct credit to the account) or refund cheques. Taxpayers must provide accurate bank account details, including the IFSC code and complete address with the PIN code during return filing to receive refunds. Refund cheques are sent through speed post to the address mentioned in the ITR.

After e-verifying the return, the tax department begins processing the refund, which usually takes 4-5 weeks. If the refund is not received within this time, the taxpayer should check for discrepancies in the ITR and any notifications from the IT department in their email. 

How to apply for Refund Reissue if the refund has not been received till now?

The following steps to raise Refund Re-issue Request:

  1. Logon to 'e-Filing' Portal https://www.incometax.gov.in/iec/foportal/
  2. Log in with your PAN card details and password.
  3. After logging in, you will see a dashboard
  4. Click on the 'Pending Actions' option. 
  5. Click on the 'Refund Reissue' button.  The refund reissue page will appear on the screen. Here, click on the 'Create Refund Reissue Request' option. 
  6. Select the bank account in which you want your refund and click proceed to move to the verification stage.Click on the 'Proceed To Verification' button. 
  7. For successful submission of Refund Reissue request, an Electronic Verification code (EVC) is required to submit the request for refund reissue. 
  8. Click on 'Submit.' The status of your refund reissue will be displayed on the dashboard.

Reasons for delay in the refund process

There are several reasons why an Income Tax Refund may be delayed:

1. Incorrect or incomplete information 

If the tax return contains incorrect or incomplete information, it may be delayed or rejected by the Income Tax Department. This can cause a delay in the processing of the refund.

2. Verification and processing

The refund process may take longer if the return is selected for scrutiny or if there are any discrepancies in the information provided. The Income Tax Department may take additional time to verify the information and process the refund.

3. Refund Transfer to Bank Account

Refund may get delayed if the bank account details provided are incorrect or not updated with the Income Tax Department.


4. Delayed filing

If you have filled your return after the due date then your refund also will get delayed accordingly.

5. Legal proceedings or disputes

If there are any legal proceedings or disputes related to the tax return, it may cause a delay in the processing of the refund.

Published by

(Finance Professional)
Category Income Tax   Report

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