The GST Portal has released an advisory for taxpayers experiencing difficulties filing their GSTR-3B. This issue arises for those who submitted TRAN forms but did not complete the final filing step, preventing them from filing GSTR-3B. The TRAN filing window is now closed, but affected taxpayers can resolve this by raising a ticket on the GST Grievance Portal and giving consent for their TRAN filing status to be reset by GSTN.
According to Hon'ble Supreme Court’s directive filing of TRAN forms was made available for aggrieved taxpayers during 01.10.2022 to 30.11.2022. It has been observed that, in the process of filing TRAN forms, few taxpayers have submitted their forms on the portal but did not finally File it within the specified time. After submitting the Tran Forms, only filing was to be done with e-sign. Further, it is seen that such taxpayers have not raised any ticket for difficulty faced by them in filing Tran Forms. Some taxpayers were also contacted by GSTN and they informed that they do not intend to file TRAN forms. As the TRAN forms of these taxpayers are submitted but not filed, these taxpayers are not able to file their GSTR-3B.

The TRAN filing window has already been closed. Hence, such taxpayers are advised to raise a ticket on GST Grievance Portal giving consent that their TRAN filing status may be reset by GSTN. Once the consent for resetting their unfiled TRAN forms is received, the TRAN forms will be reset and the taxpayer will be able to file their GSTR-3B.
Thanking You,
Team GSTN
FAQ :
Taxpayers are unable to file GSTR-3B because they submitted TRAN forms but did not complete the final filing step, leaving the forms unfiled. This prevents the GSTR-3B filing process.
The TRAN filing window was available from 01.10.2022 to 30.11.2022, as per a Supreme Court directive.
Affected taxpayers should raise a ticket on the GST Grievance Portal and provide their consent for GSTN to reset their TRAN filing status.
Once consent is received, GSTN will reset the unfiled TRAN forms, allowing the taxpayer to then file their GSTR-3B.
The advisory notes that some taxpayers who faced difficulties in filing TRAN forms did not raise a ticket for the issues they encountered.