DFS Pushes for Tech-Driven Insurance Growth and Broader Coverage Across India

Last updated: 05 May 2026


Quick Summary
The Department of Financial Services (DFS) in India, led by Secretary M. Nagaraju, has reviewed the strategic plans of major public sector insurers like LIC, GIC Re, and OICL. The focus is on enhancing operational efficiency, financial stability, and sustainable growth through technology and HR strategies. A key objective is to expand insurance coverage to a wider population, moving beyond large policies to include more individuals and improve overall insurance penetration in the country.

In a key development for India's insurance sector, M. Nagaraju, Secretary of the Department of Financial Services under the Ministry of Finance, chaired a high-level review meeting on May 4, 2026, to assess the Vision Strategy documents of leading public sector insurance and reinsurance companies.

The meeting focused on evaluating the strategic roadmaps of Life Insurance Corporation of India (LIC), General Insurance Corporation of India (GIC Re), and Oriental Insurance Company Limited (OICL), covering both medium-term (three-year) and long-term (five-year) goals.

DFS Pushes for Tech-Driven Insurance Growth and Broader Coverage Across India

Official copy of the Press Release is as follows

Secretary, DFS chairs a Review meeting of Vision Strategy Documents of Public Sector Insurance/Reinsurance Companies


Sh. M. Nagaraju underscores the need to expand insurance coverage to a wider segment of the population, advises companies to prioritize inclusion of more individuals under the ambit of insurance

A meeting was convened under the chairpersonship of Shri M. Nagaraju, Secretary, Department of Financial Services (DFS), Ministry of Finance today to undertake a comprehensive review of the Vision Strategy documents of three Public Sector Insurance/ Reinsurance companies, namely Life Insurance Corporation of India (LIC), General Insurance Corporation of India (GIC Re) and Oriental Insurance Co Ltd. (OICL)

The Vision Strategy documents covering the medium-term (three-year) and long-term (five-year) horizons were examined. Throughout the discussions, Secretary (DFS) offered strategic direction aimed at boosting operational efficiency and reinforcing financial stability, while underscoring the importance of fostering sustainable growth. Instructions were also issued to further develop Human Resource and Information Technology strategies to enhance overall service delivery.

Secretary (DFS) emphasized that the policies of the companies should be oriented towards increasing overall insurance penetration and density, while ensuring retention of market share. He further underscored the need to expand insurance coverage to a wider segment of the population, advising that companies should prioritize inclusion of more individuals under the ambit of insurance rather than concentrating predominantly on big-ticket policies. The companies were advised to devise investment and underwriting strategies to reduce loss ratios.

Other key areas that were deliberated upon are as below:

  • developing new and innovative customized products,
  • augmentation of digital and technological capabilities while adhering to prescribed cybersecurity frameworks,
  • expansion of insurance services through online platforms,
  • timely resolution of public grievances,
  • expanding distribution networks and enhancing communication & publicity through various platforms, including social media.

The meeting was also attended by Shri Sanjay Lohiya (Special Secretary, DFS), Dr. Debasish Prusty (Additional Secretary, DFS), CEO & MD of LIC, Mr R. Doraiswamy, ED of GIC Re, Shri Hitesh Joshi, and CMD of OICL, Shri Sanjay Joshi and other senior officers of this Department and Companies.


Shri M. Nagaraju, Secretary of the Department of Financial Services (DFS) under the Ministry of Finance, chaired the review meeting.

The vision strategies of the Life Insurance Corporation of India (LIC), General Insurance Corporation of India (GIC Re), and Oriental Insurance Company Limited (OICL) were reviewed.

The meeting aimed to assess medium-term (three-year) and long-term (five-year) goals, boost operational efficiency, reinforce financial stability, and foster sustainable growth.

The DFS emphasised expanding insurance coverage to a wider segment of the population, advising companies to prioritise including more individuals rather than focusing solely on big-ticket policies.

Discussions included augmenting digital and technological capabilities, adhering to cybersecurity frameworks, and expanding insurance services through online platforms.

Companies were advised to devise investment and underwriting strategies to reduce loss ratios, develop innovative customised products, expand distribution networks, and enhance communication through various platforms, including social media.




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