authorized signatory by taxpayers with assistance
from the jurisdictional tax officer under GST system
Posted On: 14 JUN 2018 11:48AM by PIB Delhi
Complaints are being received from taxpayers that the intermediaries who were authorized by
them to apply for registration on their behalf had used their own email and mobile number
during the process. They are now not sharing the user credentials with the taxpayer on whose
behalf they had done the registration in the first place and the taxpayer is at their mercy.
With a view to address this difficulty of the taxpayer, a functionality to update email and
mobile number of the authorized signatory is available in the GST System. The email and
mobile number can be updated by the concerned Jurisdictional tax authority of the taxpayer as
per the following procedure:
Steps to be followed:-
Taxpayer is required to approach the concerned jurisdictional Tax Officer to get the
password for the GSTIN allotted to the business.
Taxpayer would be required to provide valid documents to the tax officer as proof of
his/her identity and to validate the business details related to his GSTIN.
Tax officer will check if the said person is added as a Stakeholder or Authorized
Signatory for that GSTIN in the system.
Tax officer will upload necessary proof on the GST Portal in support to authenticate the
activity.
Tax officer will enter the new email address and mobile phone number provided by the
Taxpayer.
After upload of document, Tax officer will reset the password for the GSTIN in the
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