Exam enrollment discrepancy

Hello,

               when i checked my enrollment status it says that ''Your application has been received but rejected - Registration No Missing in Master Records"but the photo and signature is there" and i am a CS executive student and i applied for both the modules.but in the 'stage' column it is written 'Foundation Programme - New Syllabus'.

Do anyone faces the similiar problem ? i have send an email in this address?enroll @ icsi.edu .is that enough?

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