DSC registration on TRACES portal

Trying to register DSC on new TRACES portal but continuously get error 'Something went wrong please try again later'. DSC is valid, JAVA version is compatible, cleared cache and cookies still unable to register.

Also unable to update authorised persons details but get error 'Failed to migrate'.

What's the reason and solution?

Replies (4)
Quick Summary
Users are encountering persistent 'Something went wrong' errors when trying to register their DSC on the new TRACES portal, alongside 'Failed to migrate' errors when updating authorised person details. These issues appear to stem from backend database mapping problems. While basic troubleshooting like checking DSC validity, Java compatibility, and clearing cache hasn't worked, solutions may involve ensuring USB driver and signature utility are run as administrator, and addressing data alignment issues for profile migration, potentially by contacting the helpdesk.

The "Failed to migrate" and DSC errors are due to backend database mapping issues on the new TRACES portal. First, resolve the profile migration by checking data alignment or raising a ticket with the helpdesk, then ensure your DSC USB drivers and signer utility are run with administrator privileges.

Thanks for the reply.  USB driver and signature utility are in place with admin rights.  Could you please explain data alignment for profile migration?

DSC registration on TRACES has a few steps that trip people up.

Step-by-step:
1. Login to TRACES (www.tdscpc.gov.in) as Deductor
2. Go to Profile > Update DSC ,  NOT the register link on the homepage
3. Select the correct DSC from the token (must be Class 3 DSC with valid date)
4. Register using the deductor PAN, not the CA or authorised signatory PAN
5. If the system shows DSC already registered, use the RESET DSC option first

Common issues:
- Expired DSC: TRACES rejects even if your MCA or income tax DSC is still valid ,  each portal has independent registration
- Wrong profile role: DSC must be registered under the Primary User, not a sub-user
- Java or browser issue: TRACES DSC utility works best on Internet Explorer 11 or Chrome with the NSDL DSC utility installed

For a complete guide on TDS return filing and correction on TRACES, this [TDS return correction guide](https://taxgarden.in/blog/tds-return-correction-revision-online-24q-26q-27q-traces-india-2026) covers the portal workflow step by step.

Exactly Same Issue Facing though after updating all the details but also its showing the same error. After contacting TRACES Helpdesk also issue not resolved. But in some cases the profile is getting updated but in some cases not.

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