A big hi to all !
This is November month. And I am trying a different tack. So, I am going to talk about communication skills. With good communication skill a person can gravitate people towards himself with ease.
So here are some points , which will surely be helpful while doing business communication :-
A bit preparation -
Before communication, we must do a bit of preparation. Our ideas must be clear and concise about what we really want to say. So it will be a good idea to jot down all key point on paper. So that, we can discuss them topic by topic. In this way, we can present our point in logical order . In addition we don’t need to jump over topics.
It will be more good if we can rely on our memory.
Confirm information -
Sometime we want to confirm about what we have heard. Asking something again can really cause a disturbance. Sometime the information can be cumbersome to be remembered. In such situation , confirmation method really work good.
If someone says “ I can meet you at 5.30pm tomorrow.”
Your answer to confirm the same will be “ Right, 5.30”
Or yes, I’m free on 5.30.
In this way , you are not asking the person to repeat his words. But still your information is confirmed.
If we keep too many options, then our discussion will be open- ended. Just look at the below sentence and then you can easily get a picture of what I want to convey .
1st example :- Did you done your audit work ?
Or this can be :- Did you checked all voucher and balance amount of fixed assets ?
It should be noticed that courtesy is not hampered during limiting options. Otherwise, It can distort your image easily and you can be treated as dominating character.
Sometime we need to just leave a message for the person either on phone or e-mail. It should be noted that your information should be in proper order to make it more presentable. The order can be –
2. Your company’s name
4. Your contact no.
Writing a message carefully become more prominence when the information is critical and clumsy. And , it become more embarrassing sometimes, when the receiver say “ sorry , I can’t understand what you said”
Be patience, prompt and wise so that you need not dread of any business communication.