Mandatory Service Charge by Restaurants Illegal: CCPA Takes Action Against 27 Establishments

Last updated: 12 January 2026

Mandatory Levy of Service Charge by Restaurants Violates Consumer Law: CCPA Automatic Addition of Service Charge Declared Unfair Trade Practice Penalties imposed up to ₹50,000; restaurants directed to refund service charge and modify billing systems Action triggered by consumer complaints on Na

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