Karnataka GST Dept implements Document Reference Number for Search and Inspection Communication



Quick Summary
The Karnataka GST Department has implemented a new system requiring a Document Reference Number (RFN) for all physical communications related to searches and inspections. This initiative, in line with Supreme Court directives and government aims for transparency, allows taxpayers to verify the authenticity of documents like notices and orders via the GST portal. Tax officers must generate and superscribe the RFN on all offline correspondence.

The Karnataka GST Department, Commissioner of Commercial Taxes issued Circular No. GST-02/2023-24 dated May 23, 2023 regarding the Generation and quoting of Document Reference Number ("RFN") on communication/document pertaining to search and inspection in reference to the Directions of the Hon’ble Supreme Court in the case of Pradeep Goyal Vs Union of India [W.P. (Civil) 320 of 2022], dated July 18, 2022.

The GST portal (“System”) generates various documents, such as notices/ orders, etc which are communicated to the taxpayer. Most of such documents have a system-generated unique identifier DIN (Document Identification Number)/ RFN (Reference Number). These documents, by virtue of being generated by the System, are already traceable in the portal, mostly on the taxpayer’s dashboard.

Further, in compliance with the directions of the Hon’ble Supreme Court of India in case of Pradeep Goyal Vs Union of India (W.P. (Civil) 320 of 2022), dated July 18, 2022 and in view of Government’s objectives of transparency and accountability in tax administration through use of information technology, a facility for electronic generation of Document Reference Number (RFN) by the State Tax Officer has been developed by GSTN.

Karnataka GST: New Document Reference Number for Inspections

Under this facility, the tax officer can generate a RFN for the physically generated correspondence to be sent to taxpayers or other concerned persons.

This facility also enables taxpayer or concerned person to verify/validate the authenticity of that document by verifying the RFNS generated both Pre-login and Post-login in the GST Common Portal.

In this regard, all the officers are hereby instructed to generate RFN (Reference Number) in respect of all offline communication [physically generated communication] such as Notices, Adjournments. Orders, Reminders and RFN so generated shall be superscribed on the document.

The process to generate RFN is as below:

To generate RFN in GST Back Office

To generate RFN on the BO Portal,

i. The Tax officer has to navigate to Services > RFN Generation, the RFN Generation page is displayed.

ii. RFN can be generated by entering appropriate details in the fields and clicking on Generate RFN button. This RFN shall be mentioned in the communication to the taxpayer.

Guidance to taxpayers

i. The taxpayers can verify the RFN of the physically generated document/offline communication made by the Tax Officer on the GST common portal, both pre- and post-login, by navigating to Services > User Services Verify RFN option.

The guidelines under this circular are procedural in nature and hence cannot be made use of in interpretation of provisions of the law.

Instructions issued in this circular shall be followed scrupulously by all the officers and any violation or deviation will be viewed seriously.

Official copy of the circular has been attached herewith

FAQ :

The Karnataka GST Department has introduced a system where tax officers must generate and quote a Document Reference Number (RFN) on all physically generated communications concerning searches and inspections.

The RFN system has been implemented to enhance transparency and accountability in tax administration, following directions from the Supreme Court of India and utilising information technology.

Taxpayers can verify the authenticity of physically generated documents by checking the RFN on the GST common portal, both before and after logging in, under the 'User Services > Verify RFN' option.

All offline communications, such as notices, adjournments, orders, and reminders, issued by tax officers must have an RFN superscribed on them.

The RFN is electronically generated by the State Tax Officer through the GST Back Office portal.




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