The Citizen’s Charter 2014 of Income Tax Department includes ‘Redressal of grievances’ within the specified timeline of 60 days, as one of the key taxpayer services provided by the Department. Redressal of grievances has been included as a key result area in the Interim Action Plan for the First Quarter of 2015-16 issued in March 2015. Instructions have been issued by the Central Board of Direct Taxes on 26th March, 2015 to all the Principal Chief Commissioners and Principal Director Generals of Income Tax to include redressal of public grievances as work of utmost priority in their work plan and to instruct all offices under their jurisdiction to dispose of the grievances pending with them, as per the Action Plan for the First Quarter of the FY 2015-16. This has been followed up with Video Conferencing of Chairperson, Central Board of Direct Taxes with Principal Chief Commissioners and Principal Director Generals of Income Tax on 9.4.2015.
Most of the grievances received from public with regard to Income Tax matters pertain to delay in issue of refunds and non-credit of taxes paid. The delay is mainly due to wrong quoting of details by the taxpayers in the Returns/Challans, mismatch of TDS reported in returns and the TDS credit available on the System, non-submission of requisite information/documents to fill the gap by the assessee/deductor, change of PAN jurisdiction, records of old assessment years being not easily available with jurisdiction Assessing Officer etc.
This was stated by Shri Jayant Sinha, Minister of State in Ministry of Finance in written reply to a question in the Rajya Sabha today.
Income tax related public grievances
Last updated: 13 May 2015
Follow on
Google News
News posted by
CCI News Desk
Finance news reporter covering taxation, GST, income tax, business compliance, and economy updates. I simplify complex financial topics into easy-to-understand articles for professionals, taxpayers, and business owners on leading finance and tax platforms.
Comments
Recent News :
- MSME-MCA Internship Claim False: PIB Advises Citizens Not to Share Personal Information
- FM Sitharaman Reviews RBI Swap Schemes; Banks Report Strong NRI Response to FCNR(B) Deposits
- Over 1.7 Crore Taxpayers Filed ITRs for AY 2026-27
- CBIC Allows Extension Beyond 2-Year Limit Under Customs Notification 8/2016
- CBDT Notifies TDS Exemption for Specified Payments to IFSC Units Under Income Tax Act 2025
- ICAI Renews MRA with CPA Australia to Boost Global Mobility for Accountants
- Income Tax Department Releases ITR-7 Excel Utility for AY 2026-27
- CBDT Authorises DGIT (Systems) to Upload Global Financial Information in AIS Under Income Tax Act, 2025
- ICAI Invites Public Comments on Revised Guidance Note for Tax Audit under Section 44AB of IT Act 1961
- MCA Extends CCFS-2026 Deadline to 31st August 2026 Amid Data Centre Restoration
Popular News
- GSTN Revises Amendment of Aggregate Annual Turnover (AATO) Amendment Timeline for FY 2025-26
- CBDT Condones Delay in Filing Form 10AB for 80G Approval Applications Till 31st March 2026
- ICAI Strengthens AI Push with Sarvam AI Partnership and New AI Certification Course
- CBDT Notifies TDS Exemption on Aircraft Lease Rentals Paid to IFSC Units Under Income Tax Act, 2025
- GSTN Releases FAQs on Mandatory Ship-to Field and Voluntary E-Way Bill Closure 2026
Trending Online Classes
-
DT & Audit (Exam Oriented Fastrack Batch) - For May 26 Exams and onwards Full English
CA Bhanwar Borana & CA Shubham Keswani
Subscribe to Pro
Join an elite circle of professionals
CAclubindia
