Problem SOLVED !!!! 

I can log in as 'NEW USER' by the given 'PROVISIONAL ID' and 'PASSWORD'.

I am also getting same message since 20 days, But helpdesk not solving problem

sir,

36AACFH0103K1ZV

I am registered GST dealer and paid GST upto September 2017.

At the time of migration my auditor put his mobile number and Email ID in primary authorize signatory, So I request my Area Tax Officer to change  the Email Id and Mobile number So I get OTP and all correspondence in my mobile and in my mail.

My concern area tax office is " ACTO, Mahankali Circle, Secunderabad Division, Telangana"

My Area  Concern Officer do the same and I got mail from "donotreply @ gst.gov.in" and received Username and temporary password to change my User Id.

I login from this user Id and temporary password under first time login page, and portal ask  Mobile number and  mail Id. I filled the same and I got OTP in my mobile phone and mail address , after submitting OTP new window open where I can made new User ID as my choice and make new password, But after entering New user Id and password portal says."System error occred , try after some time." (screen shot is attached)

I have tried day and night from 2.11.2017 to till to date and make hundreds calls to GST helplines, and So many mail to help desk but I am not getting any proper solution from Help desk or from My Commercial Tax office.  I am also attaching list of email call registration herewith.

I am not able to file my GSTR3B return for October 2017 and pay the  taxes.

I once again request the authority to create my User name so I can login the portal and pay the Taxes.

Error report is enclose herewith.

Heslp desk mail registration ID is as under :-

02.11.2017   Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN

07.11.2017   Your Request ID is 20171107774309

07.11.2017   Your Request ID SR 201711071666863 has been registered with us & Request Status is OPEN

07.11.2017  Your Request ID is 20171107775509 

12.11.2017 Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN  reopen

14.11.2017  Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN. reopen

16.11.2017   Your Request ID SR 201711161701774 has been registered with us & Request Status is OPEN.

19.11.2017   Your Request ID SR 201711191715529 has been registered with us & Request Status is OPEN.

20.11.2017  Your Request ID SR 201711201715581 has been registered with us & Request Status is OPEN

23.11.2017   Your Request ID SR 201711231737375 has been registered with us & Request Status is OPEN

 27.11.2017    Your Request ID SR 201711221733215 has been registered with us & Request Status is OPEN                                          

02.12.2017  Your Request ID SR 201712011765865 has been registered with us & Request Status is OPEN.

02.12.2017   Your Request ID SR 201712011765167 has been registered with us & Request Status is OPEN

04.12.2017   Your Request ID SR 201712041771502 has been registered with us & Request Status is OPEN.

02.12.2017 our Request ID SR 201711281755431 has been registered with us & Request Status is OPEN

08.12.2017 Your Request ID SR 201712081788235 has been registered with us & Request Status is OPEN

i RECEICED SOME REPLY MAIL FRO DONOTREPLY @ GST.GOV.IN WITH SILLY REPLY "PLEASE RETRY"

"Resolution- With respect to the stated query, related to System error  has been resolved at our end. Please clear your browsing history and cookies, if the stated issue persists, please revert. We’ll assist you further."

ABIZER KOTHARI  9848056172 kothariabizar @ gmail.com

sir,

36AACFH0103K1ZV

I am registered GST dealer and paid GST upto September 2017.

At the time of migration my auditor put his mobile number and Email ID in primary authorize signatory, So I request my Area Tax Officer to change  the Email Id and Mobile number So I get OTP and all correspondence in my mobile and in my mail.

My concern area tax office is " ACTO, Mahankali Circle, Secunderabad Division, Telangana"

My Area  Concern Officer do the same and I got mail from "donotreply @ gst.gov.in" and received Username and temporary password to change my User Id.

I login from this user Id and temporary password under first time login page, and portal ask  Mobile number and  mail Id. I filled the same and I got OTP in my mobile phone and mail address , after submitting OTP new window open where I can made new User ID as my choice and make new password, But after entering New user Id and password portal says."System error occred , try after some time." (screen shot is attached)

I have tried day and night from 2.11.2017 to till to date and make hundreds calls to GST helplines, and So many mail to help desk but I am not getting any proper solution from Help desk or from My Commercial Tax office.  I am also attaching list of email call registration herewith.

I am not able to file my GSTR3B return for October 2017 and pay the  taxes.

I once again request the authority to create my User name so I can login the portal and pay the Taxes.

Error report is enclose herewith.

Heslp desk mail registration ID is as under :-

02.11.2017   Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN

07.11.2017   Your Request ID is 20171107774309

07.11.2017   Your Request ID SR 201711071666863 has been registered with us & Request Status is OPEN

07.11.2017  Your Request ID is 20171107775509 

12.11.2017 Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN  reopen

14.11.2017  Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN. reopen

16.11.2017   Your Request ID SR 201711161701774 has been registered with us & Request Status is OPEN.

19.11.2017   Your Request ID SR 201711191715529 has been registered with us & Request Status is OPEN.

20.11.2017  Your Request ID SR 201711201715581 has been registered with us & Request Status is OPEN

23.11.2017   Your Request ID SR 201711231737375 has been registered with us & Request Status is OPEN

 27.11.2017    Your Request ID SR 201711221733215 has been registered with us & Request Status is OPEN                                          

02.12.2017  Your Request ID SR 201712011765865 has been registered with us & Request Status is OPEN.

02.12.2017   Your Request ID SR 201712011765167 has been registered with us & Request Status is OPEN

04.12.2017   Your Request ID SR 201712041771502 has been registered with us & Request Status is OPEN.

02.12.2017 our Request ID SR 201711281755431 has been registered with us & Request Status is OPEN

08.12.2017 Your Request ID SR 201712081788235 has been registered with us & Request Status is OPEN

i RECEICED SOME REPLY MAIL FRO DONOTREPLY @ GST.GOV.IN WITH SILLY REPLY "PLEASE RETRY"

"Resolution- With respect to the stated query, related to System error  has been resolved at our end. Please clear your browsing history and cookies, if the stated issue persists, please revert. We’ll assist you further."

ABIZER KOTHARI  9848056172 kothariabizar @ gmail.com

tried all trick, but not work.