Refund

sub:- RFUND

1 instance:- one client has not filed his return for the year 2008-09 . now from 26AS i find that the deductor has filed TDS return 26Q. the amount is 7 /8000.

how to get.

2 instance:- the client has filed the return. he got refund. after getting refund i find that one deductor has filed his TDS return 26Q.  the mount is 15,000.

when i approached the dept. says that there was no claim for this.

please advise , particularly in the 2 instance ? should i do.