Hi Experts ,
I have a situation here. I am an NRI and for for this year (2017-18) my ITR2 transferred to my local AO stating "Credits for tax payments made outside India claimed in the return , which can not be verified by CPC. " Same is reflecting in status when I am logging to Income tax website "Transferred to AO"
Since i stay outside my father who stay in native place visited to AO Office (more than 5 times till ) with my my all ITR details , Residency certificate form the country where I stay now and details for tax which I already filed here (foreign country).
AO office guys are totally illiterate , they are saying we have not received any letter form CPC Bangalore (although CPC Bangalore email which they sent to me , they are in CC) and saying it is not reflecting to there tool so they can not verify it .
They are showing my father my 2016-17 ITR return , which was already assessed by logging to their tool, my father argued with them saying , CPC wants your input , once you will done and assessment completed for 2017-18 , it will start reflecting here 2017 -18 also , but these guys don't understand , neither they are ready to call their internal helpline number to ask , which tool AO need to put his input now.
My Question :
1- What can happen next ?,
2- Is there some deadline form CPC Bangalore to these AO officers i.e. if they will not reply by certain amount of days then it will assume all fine ?
Suppose he is not able to find what he has to do for next 5 year so my Return will be without assessed for 5 year . (because of his less knowledge why I should suffer)
3- My AO office don't know and neither he is ready to accept and ready to take some technical help from their helpline . he even don't know where to put his comment . what is next step ., can any one of you who know about their internal tool can guide me , so that we can tell them go and in this tool and what they need to do
Please help me sir
Thanks so much