How to get certified copies of documents from mca.

I have just registered a company and I need to get certified copies of Incorporation Certificate, MOA and AOA. I was under the inpression that I could place a request online so I logged on the MCA website and paid the necessary fee. but I still have not received the documents. Do I need to go to the MCA office to collect the documents. Please advise what needs to be done.



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