Capital Gain Saving Account

• There are recent updates (as of September 2025) that indicate the portal team is aware and may have issued a fix. Trying again after clearing cache or updating/re-downloading the utility could help.

• Official Support: Best practice is to raise an official grievance through the e-filing portal to document the technical error and receive guidance, especially to avoid future audit issues from workaround attempts.

• Several users suggest using the offline utility (desktop version) for ITR-2. In this utility, update the bank account list in Part A - General to add your CGAS account, and in the drop-down for account type, some versions do allow the "Capital Gain Account" type selection.
• For technical support, refer to the ITR helpdesk.

@ Thomas John

Add the Capital Gains Account in the Profile Bank Accounts list [which is possible to do] and the problem may get resolved

Thank you sir. It worked with offline utility. There you have the option to select CGAS account.

I spent entire morning session for this.

Thank you

Not possible. I tried that option also.

Above message was for @ Ranjan

Glad to learn that the error got resolved.

@ Thomas John

Dhirajlal Ji and myself are glad your issue is solved.

I myself did with Offline Utility and had mentioned it in this forum.

As you remember, me and few others spent more than 20 days after the Excel Utility was released and kept on getting bug after bug and finally abandoned the exercise.

How bad is system 😞

If we get delayed because of such issues then they also charges late penalty and interest on honest taxpayers 

This is unfair and pure injustice to us

@ Kumar Thakkar

Fully agree with you. Extremely unfair system.

I expect millions failing to meet the deadline of 15th Sept.

And no one yet posted whether there was additional interest slapped on by the utilities after 31st July.

@ ranjan yes true ...👍🏻