Update on CPC - Call Center To assist taxpayers a call center with 20 agents provides customer service and support for resolution of taxpayers queries. It provides information and updates on the following:
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Status of receipt of ITR-V at CPC
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Processing status of e-filed returns
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Refund issues
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Any other information related to processing of returns at CPC
This service is available on working days and call are answered in English,Hindi,Kannada on the following telephone numbers ;
1800-425-2229 (Toll free)
080-43456700
Based on taxpayer's feedback and increasing demand for customer services, the working hours of CPC Call center are being extended to 9AM-8PM on all working days.
Taxpayers can also access the above information at the e-filing website.
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