Quick Summary
The Ministry of Corporate Affairs (MCA) has issued an important advisory aimed at improving the efficiency of query handling and ensuring faster resolution of issues raised by stakeholders on the MCA portal. The announcement, shared via its official handle MCA21 India, highlights key practices that
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FAQ :
The advisory aims to improve the efficiency of query handling and ensure faster resolution of issues raised by stakeholders on the MCA portal.
Users are advised to raise only one ticket per issue to avoid duplication and confusion, which can lead to delays.
Instead of creating a new ticket, users should reopen the same ticket within the stipulated time, as reopened tickets are given priority.
Stakeholders must provide complete and accurate details, including a clear description of the issue, relevant screenshots, and any error messages.
Yes, the MCA encourages stakeholders to share feedback on the portal, as this input is valuable for enhancing system efficiency and improving response times.
Companies, professionals, and compliance users who rely heavily on the MCA portal for filings, approvals, and regulatory processes are likely to benefit from improved response times and better service quality.
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