Kerala to Introduce Faceless Adjudication in SGST Department to Enhance Transparency

Last updated: 14 February 2025


Quick Summary
Kerala's State Goods and Services Tax (SGST) department is set to implement a 'faceless adjudication' system, a significant move aimed at enhancing transparency and curbing corruption. This phased rollout, supported by a ₹3 crore budget allocation for technological upgrades, is expected to improve the efficiency and fairness of tax administration. The announcement was made by Finance Minister K.N. Balagopal during the State Budget discussions.

Finance Minister K.N. Balagopal on Wednesday announced the implementation of 'faceless adjudication' in the taxpayer services and audit wings of the State Goods and Services Tax (SGST) department. The move, aimed at improving transparency and reducing corruption, was unveiled during discussions on t
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FAQ :

Faceless adjudication is a new system where tax administration processes, including taxpayer services and audit wings, will be conducted without direct physical interaction between officials and taxpayers, aiming to increase transparency and reduce corruption.

The primary goals are to enhance transparency in the SGST department, reduce opportunities for corruption, and improve the overall efficiency and fairness of tax administration.

The system will be rolled out in phases, and the state budget has allocated ₹3 crore for the necessary hardware and software upgrades to support this initiative.

The implementation was announced by Kerala's Finance Minister, K.N. Balagopal, during the discussions on the 2025-26 State Budget in the Assembly.

Yes, the budget also includes allocations for landslide rehabilitation, highway development, plantation housing, digital property cards, an Ayurveda Park, a traffic solution in Kattapana, and the Thalassery Heritage Project.




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Finance news reporter covering taxation, GST, income tax, business compliance, and economy updates. I simplify complex financial topics into easy-to-understand articles for professionals, taxpayers, and business owners on leading finance and tax platforms.

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