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Finance Minister K.N. Balagopal on Wednesday announced the implementation of 'faceless adjudication' in the taxpayer services and audit wings of the State Goods and Services Tax (SGST) department. The move, aimed at improving transparency and reducing corruption, was unveiled during discussions on t
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FAQ :
Faceless adjudication is a new system where tax administration processes, including taxpayer services and audit wings, will be conducted without direct physical interaction between officials and taxpayers, aiming to increase transparency and reduce corruption.
The primary goals are to enhance transparency in the SGST department, reduce opportunities for corruption, and improve the overall efficiency and fairness of tax administration.
The system will be rolled out in phases, and the state budget has allocated ₹3 crore for the necessary hardware and software upgrades to support this initiative.
The implementation was announced by Kerala's Finance Minister, K.N. Balagopal, during the discussions on the 2025-26 State Budget in the Assembly.
Yes, the budget also includes allocations for landslide rehabilitation, highway development, plantation housing, digital property cards, an Ayurveda Park, a traffic solution in Kattapana, and the Thalassery Heritage Project.
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