Income Tax department on Tuesday directed Infosys to address fresh technical glitches on the tax department's e-filing portal.
"Issue relating to the search functionality of the e-filing website has come to our notice. The Income Tax Department is seized of the matter. @Infosys has been directed to look into it & @Infosys has confirmed that they are resolving the issue on priority. @SalilParekh," the department tweeted.
No taxpayer data has been breached, a finance ministry spokesperson said. Taxpayers and consultants have been complaining about the new e-filing portal since it was launched in June 2021. With technical problems affecting taxpayer services eight days after the launch of the new income tax e-filing portal in June 2021, senior finance ministry officials held an interactive meeting with Infosys officials on the glitches. But, the glitches persisted for a long.
Earlier in the day, many users complained that they were not able to access their tax records on the portal. Others also claimed that the portal might be hacked.
Infosys was given the contract to develop the new portal in 2019. The portal was launched in June 2021. Since its launch, users have reported glitches and difficulties in the functioning of the portal.
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