Quick Summary
As taxpayers face issues in accessing the e-filing portal, the Income Tax department on Saturday said software provider Infosys is taking proactive measures to deal with the irregular traffic on the portal. It has been noticed that taxpayers are facing issues in accessing the ITD e-filing portal.
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FAQ :
The Income Tax department has stated that the e-filing portal is experiencing issues due to 'irregular traffic' on the site.
Infosys, the software provider contracted to develop the portal, is taking proactive measures to address the traffic issues and glitches.
The new e-filing portal, www.incometax.gov.in, was launched on June 7, 2021.
Yes, the portal has had a difficult start since its launch, with users reporting glitches and difficulties, including issues on its first anniversary.
The government has paid Rs. 164.5 crore to Infosys for the development of the new income tax e-filing portal.
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