GST Portal provides facility for Communication between the Recipient and the Supplier Taxpayers on the GST Portal



Quick Summary
The GST Portal has introduced a new 'Communication Between Taxpayers' facility, allowing registered individuals (excluding TDS, TCS, and NRTP) to send notifications to their suppliers or recipients. This feature helps address issues like missing or incorrect documents. Taxpayers can compose, send, and view notifications and replies directly from their GST dashboard, with alerts sent via email and SMS.

A facility of Communication Between Taxpayers has been provided on the GST Portal, for sending a notification by recipient (or supplier) taxpayers to their supplier (or recipient) taxpayers, regarding missing documents or any shortcomings in the documents or any other issue related to it. This facility is available to all registered persons, except those registered as TDS, TCS or NRTP. The main features of this facility are summarized as below: A. How to use the facility on GST Portal : Ta
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FAQ :

It's a feature that allows recipient or supplier taxpayers to send notifications to their counterparty regarding missing documents, document errors, or other related issues.

All registered persons are eligible, except those registered as TDS, TCS, or NRTP.

Log in to the GST portal, navigate to Services > User Services > Communication Between Taxpayers, and select 'Compose'. You can then choose to send to a 'Supplier' or 'Recipient', specify document details, and add remarks.

The counterparty taxpayer receives an email to their registered address and an SMS to their registered mobile number. An alert is also shown when they log in to the GST portal.

The functionality to upload and download documents will be made available soon. Currently, you can specify details of missing documents.

A taxpayer is allowed to send up to 100 notifications to a single GSTIN for a particular tax period.




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Finance news reporter covering taxation, GST, income tax, business compliance, and economy updates. I simplify complex financial topics into easy-to-understand articles for professionals, taxpayers, and business owners on leading finance and tax platforms.

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