ESIC takes Major Policy Initiatives for better medical services to Workers



Quick Summary
The Employees' State Insurance Corporation (ESIC) has implemented significant policy changes to improve medical services for insured workers and their dependants. These changes include ESIC directly managing all newly constructed hospitals and those approved in the future, unless state governments opt to run them. Additionally, workers in areas without ESIC facilities within a 10km radius can now access outpatient services at ESIC-empanelled or Ayushman Bharat hospitals without a referral, with a streamlined online process for indoor treatment referrals.

Employees’ State Insurance Corporation (ESIC) during its 183rd Meeting held yesterday under the chairmanship of Shri Santosh Kumar Gangwar, Minister of State for Labour & Employment (I/C) has taken several significant decisions to improve its delivery of medical services and other benefits to workers.

Medical services to the insured workers and their dependants under the ESI Scheme are provided primarily through hospitals and dispensaries run by the State Governments.  There are, at present, around 1520 ESI dispensaries and 159 hospitals across the country, out of which 45 dispensaries and 49 hospitals are directly run by ESIC while remaining dispensaries and hospitals are run by the respective State Governments.  Several representatives have been received about deficient services in ESI hospitals run by State Governments due to poor availability of equipment and doctors.

In view of demand from both workers and employees and with the objective to provide better medical services to beneficiaries, ESI Corporation in the meeting held on 7.1.2020 has decided to directly run by itself all newly constructed hospitals and those that are approved in future unless the State Government insists to run the hospital.

Keeping in view the increase in ESI coverage over the recent years and the absence of ESI’s own medical infrastructure in several areas, the ESI Corporation has now decided that in areas where ESI infrastructure is not available within a radius of 10 kms, the beneficiary can avail medical consultation for OPD services directly from a hospital empanelled with ESIC or with Ayushman Bharat without the need for referral from an ESI dispensary or hospital.  In such cases if admission for indoor treatment is required, the empanelled hospital will obtain time bound permission from the ESI approving authority through an online system. 

Super speciality services in cardiology including nephrology, urology and oncology will be strengthened in select ESIC hospitals in Delhi/NCR and this will be extended to other ESIC hospitals across the country in a phased manner.

ESIC will engage Hospital Managers with specialisation in hospital management or hospital administration or health care administration for maintenance, housekeeping, patient assistance, patient safety and other ancillary activities in ESIC hospitals across the country.

ESIC will also  engage the services of project management consultant for monitoring and facilitating execution of hospital and dispensary construction projects of ESIC from the stage of concept plan to the commissioning of the project.

The ESI Corporation has also decided to extend the relaxed conditions and the enhanced benefit of 50% of the average per day earning upto a maximum of 90 days under the Atal Beemit Vyakti Kalyan Yojana to the insured workers who became unemployed due to COVID-19 induced lockdown for a further period of six months i.e. upto 30th June, 2021.  The eligible workers can file their claims on the ESIC portal (www.esic.in) with the mobile number, Aadhaar and bank details.

FAQ :

The main goals are to improve the delivery of medical services and other benefits to workers covered under the ESI Scheme.

ESIC will directly run all newly constructed hospitals and those approved in the future, unless a state government specifically requests to manage them.

Yes, in areas where ESIC infrastructure is not available within a 10km radius, beneficiaries can get outpatient services from ESIC-empanelled or Ayushman Bharat hospitals without a referral.

Super speciality services in cardiology, nephrology, urology, and oncology will be strengthened in select ESIC hospitals in Delhi/NCR and will be extended to other ESIC hospitals gradually.

ESIC has extended the relaxed conditions and enhanced benefit of 50% of average daily earnings for up to 90 days under the Atal Beemit Vyakti Kalyan Yojana for another six months, until 30th June 2021.

ESIC will engage Hospital Managers with specialisations in hospital management or administration for ancillary activities in ESIC hospitals across the country.




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