BPO service provided oversea client not an intermediatory service


Quick Summary
The Punjab and Haryana High Court has ruled that Business Process Outsourcing (BPO) services provided to overseas clients are not considered 'intermediary services' under the IGST Act. Consequently, the court set aside a show cause notice demanding service tax and allowed the refund of unutilised Input Tax Credit (ITC) used for zero-rated supplies.

Court :
Punjab and Haryana High Court

Brief :
The Hon'ble Punjab and Haryana High Court in Genpact India Pvt. Ltd. v. Principal Commissioner of GST And Cx [C.W.P. No. 14151 of 2021 dated August 09, 2023] set aside the show cause notice and held that assessee was not "intermediary" and therefore, the refund claim of unutilized Input Tax Credit ("ITC") used in making zero rated supplies of services without payment of IGST was allowed.

Citation :
C.W.P. No. 14151 of 2021 dated August 09, 2023

The Hon'ble Punjab and Haryana High Court in Genpact India Pvt. Ltd. v. Principal Commissioner of GST And Cx [C.W.P. No. 14151 of 2021 dated August 09, 2023] set aside the show cause notice and held that assessee was not "intermediary" and therefore, the refund claim of unutilized Input Tax Credit ("ITC") used in making zero rated supplies of services without payment of IGST was allowed.

Facts

M/s. Genpact India Pvt. Ltd. ("the Petitioner") was providing services to foreign entity and has invoiced the said services under LUT model and therefore, field refund application for claiming of unutilized ITC of such services.The Revenue Department ("the Respondent") allowed the refund.

Subsequently, issued a Show cause Notice 47/GST/GGM/2020-21 dated March 30, 2021 ("the Impugned SCN") raised the demand of service tax of INR 16,73,74,91,090/-on the ground thatthe services provided by the Petitioner are in the nature of "Intermediary Services" as per Section 2(13) of the Integrated Goods Services Tax Act, 2017 ("the IGST Act") and do not qualify as "export of services". The Impugned SCN also alleged to show cause why the extended period of limitation in terms of proviso to Section 73(1) of the Finance Act, 1994 read with Section 174 of the Central Goods & Services Tax Act, 2017 ("the CGST Act") should not be invoked.

The Petitioner relied upon the Judgement of Genpact India Pvt. Ltd v. Union of India and others, [2022] 1 Centax 226 (P&H) dated November 11, 2022] wherein the Hon'ble Punjab and Haryana High Court held that the Petitioner was not "intermediary" and, therefore, the refund claim of unutilized ITC used in making zero rated supplies of services without payment of IGST was allowed.

Issue

Whether the BPO Services provided by the assessee to overseas clients is an intermediary service?

Held

The Hon'ble Punjab and Haryana High Court in C.W.P. No. 14151 of 2021 held as under:

  • Relied upon the Judgement of Genpact India Pvt. Ltd v. Union of India and others, [2023 (68) G.S.T.L. 3 (P & H)] wherein the Hon'ble Punjab and Haryana High Court held that the Petitioner was not "intermediary" and, therefore, the refund claim of unutilized ITC used in making zero rated supplies of services without payment of IGST was allowed.
  • Held that, the ratio of Genpact India Pvt. Ltd. case (supra) is directly applicable in this case.
  • Set aside the Impugned SCN.

FAQ :

The main issue was whether BPO services provided by Genpact India Pvt. Ltd. to overseas clients qualified as 'intermediary services' under the IGST Act.

The High Court decided that the services provided were not 'intermediary services' and allowed the refund of unutilised Input Tax Credit (ITC).

The court set aside the show cause notice that had demanded a significant amount of service tax and allowed Genpact to claim a refund of unutilised ITC.

Yes, the ruling clarifies that BPO services to overseas clients are not intermediary services, potentially impacting how GST refunds and Input Tax Credit are handled for such transactions.

 

Bimal Jain
Published in GST
Views : 260

Comments




CCI Pro



Company
Featured 11 September 2026
Audit Executive

RBSM Corporate Advisors Private Limited

Pune

CA

View Details
Company
ARTICLESHIP 29 August 2026
Article Assistant

RRPM & ASSOCIATES LLP

Chennai

CA Inter

View Details
Company
21 August 2026
Finance Manager

Resollect Technologies Pvt Ltd

Mumbai

CA

View Details
Company
Featured 12 September 2026
Assistant Manager - Finance & Compliance

Naveen Fintech Pvt Ltd

Kolkata

CA Inter

View Details
Company
ARTICLESHIP 01 September 2026
Articles

Saini Pati Shah & Co LLP, Chartered Accountants

Mumbai

CA Foundation

View Details
Company
04 September 2026
CA inter Or ca finalist

A Jaiswal and company

Lucknow

CA Final

View Details
Company
ARTICLESHIP 26 August 2026
Article Assistant

ANIVESH CONSULTANTS LLP

Gurgaon

CA Inter

View Details
Company
ARTICLESHIP 07 September 2026
CA Articles

Kothari Jain Patil & Chartered Accountants

Pune

CA Inter

View Details