Dear Friends
MNP is on the verge of launching lots of update will get you to aware about MNP
· MNP
The ability for a subscriber to maintain the same phone number when switching service providers. For eg. Mr. Gupta wants to change his service provider from Airtel to TATA Docomo but wants to keep the same number. He will use MNP facility to do the same.
· Important Terms used in MNP process:
1. Unique Porting code (UPC):
Code generated by customer which is required at the time of porting to new network (Mr. Gupta will generate UPC)
2. Port Out:
When a customer goes to different operator from your network (Mr. Gupta wants to port out from Airtel)
3. Port In:
When a customer comes from a different operator to your network (Mr. Gupta wants to port in to TATA DOCOMO)
4. Donor Operator (DO) :
The Original Operator of the customer . The operator from whom the customer is porting out (Airtel)
5. Recipient Operator (RO) :
The new operator to which the customer is going to / porting to (TATA Docomo)
6. Mobile No. Portability Clearing house (MCH) :
Any interaction between the Donor and Recipient operator happens through MCH.
a. Syniverse for Zone I will serve circles – Haryana, Punjab, HP, Mumbai, Rest of Maharashtra, UP East, UP West, Gujarat, Rajasthan
b. Telecordia for Zone II will serve circles – Tamil Nadu, Kerala, Orissa, Karnataka, Andhra Pradesh, Madhya Pradesh, Kolkata, Rest Of Bengal, Bihar
· Salient Features of MNP
1. No need to change the mobile number while changing operator.
2. Applicable for Mobile numbers only
3. Customer willing to port should approach Recipient operator only
4. Customer can migrate between prepaid to postpaid and vice versa at the time of porting
5. MNP is applicable to numbers within same circle
6. Customer can migrate between GSM to CDMA and vice versa
7. VMI GSM, T24 & Tata Docomo customers cannot port out and port in among themselves.
8. Customer needs to pay Rs 19/- porting chares to RO + Rs 49 for prepaid or Rs 300 for postpaid SIM (Sim cost for prepay & postay may change before the launch date)
9. Customer can withdraw the port in request within 24 hrs of initial porting request
10. No direct interaction would happen between RO & DO. All communication would happen through MCH.
11. In case of Prepaid customers , balance left will not be carried forward
12. Number should not be in Safe custody or Temporarily disconnected
13. End to End MNP process needs to be closed in 7 days
· Eligibility criteria( Donor Operator can reject Port in request if any of the below criteria are not fulfilled) :
1. No Billed Outstanding
2. AON >90 days and last porting date should be more than 90 days
3. No. should not be prohibited by court of law
4. No existing contractual obligation
5. Mismatch in UPC code
6. Any Transfer of ownership request should not be pending
7. The mobile number to be ported is sub judice
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