What if wrong mobile no. used while registering

ITR Filing 8402 views 11 replies

A CA used wrong mobile number while registering a client's PAN on efiling site. He couldnot activate the registration without the pin sent on mobile.

Now, If I try to register him again, a message comes that the PAN is already registered. If I try to Login, it says that "account not activated". So, how can we now solve the problem? 

Pl help!

Replies (11)

Contact this no to solve ur prblm 1800 4250 0025

mobile pin is not mandatory to activate you account. so click on the activation link and when asked for mobile pin, press the skip button. and your account will be activated. later on you can change the mobile no.
Originally posted by : Tribhuvan Aditya Singh
mobile pin is not mandatory to activate you account. so click on the activation link and when asked for mobile pin, press the skip button. and your account will be activated. later on you can change the mobile no.

Mobile pin is required NOW to activate account. pl check on the site. The SKIP button is missing.

okay.... i will check it as soon as i get a chance to register a new pan.

I called the e filing helpline. They asked me to send email to them with correct cell no. and sent the pin to the client.smiley

You can click on the activation link to activate account.

I did that . Thanks Nila. :)

I have the same problem. In fact the telephone number published 1-800-4250-0025 says that all Incoming Calls are Barred!

I also tried the 080-2650-0025 number. It does not seem to work.

Is there any other way to reach these folks in IT Department.

Any help here would be highly appreciated.

 

Regards,

Srini

go to login page, click on "resend activation link"...another form for filling up will come up....provide the correct mobile number in that and continue...

If any one given wrong mobile number in create Income Tax Credentials 

Use these link to update ; https://incometaxindiaefiling.gov.in/e-Filing/Services/ResendAccountActivation.H T M L

 

Thank You All

 

last one by mr sanju works.....thank u

 


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