VsV scheme tax payable

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in a case, appeal has been filed against assessment order. as on 22.07.2024 appeal is pending. but after 22.07.2024 appeal order is passed with major relief and now the assessee appealed before tribunal. as VsV is live now, the assessee expected to dispose this appeal through VsV route. But as the appeal order passed after 22.07.2024, system not allowing to enter appeal order as base order and if assessment order is selected as base order payable under VsV will increase manyfold. now what to do ? can anyone suggest ?
Replies (1)

The assessee is facing a technical issue with the Vidya Samadhan Vinishchay . To resolve this issue, the assessee can consider the following options:

 1. Contact the VsV helpdesk: Reach out to the VsV helpdesk and explain the situation. They may be able to assist or provide guidance on how to proceed.

 2. File a grievance: The assessee can file a grievance with the VsV portal, explaining the issue and requesting assistance.

3. Consult a tax professional: Seek the advice of a tax professional or a chartered accountant who is familiar with the VsV portal and its workings. They may be able to provide guidance on how to navigate this situation. 

4. Approach the tribunal: If the assessee is unable to resolve the issue through the VsV portal, they may need to approach the tribunal and explain the situation. 

The tribunal may be able to provide guidance or issue directions to resolve the matter. 

It's important to note that the assessee should keep documentation of all efforts made to resolve the issue, including communication with the VsV helpdesk, grievance filings, and consultations with tax professionals. 

This documentation may be useful in case of further appeals or disputes.

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