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Very very very confused between itsm books

20 November 2013

Please suggest which book is better.. Please suggest if u hav read or referred both the books!! Pm I m gona do.. ppl r saying madan more, but my all senior frnds r suggestin devang dalal... :s

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3 Replies

Ashwini Kumar Rohilla (M.Com and CA-FINAL) (949 Points)
Replied 20 November 2013

Dinesh Madaan book good for IT. PM for SM....GOOD....and enough...

himanshu jain (no) (26 Points)
Replied 20 December 2013

you must take dinesh madan sir book for ITSM paper & thorouly revise it for better understanding & donot confused to select as dinesh madan is most preferable by all

(Guest)

for IT SM , i studied ICAI study mat ( may 2010 PCC ) that time we did'nt had practice manuals... but still managed to secure exemption in it, so go through study mat only..... (my advice)