Unable to file DIR KYC Web

I haven't filed DIR KYC and now I am unable to. Portal returns the error as you are not eligible for this action.

 

Is someone facing a similar problem? Or knows why this is happening.

Replies (2)
Quick Summary
Users are reporting an inability to file DIR KYC Web, encountering an 'not eligible for this action' error message. Despite raising tickets with the MCA portal and receiving updates that the issue has been fixed, the problem persists for some users. This discussion seeks to understand the cause and find solutions for this recurring filing issue.

Yes it's happening raise a ticket on mca portal

I have, they've now updated me twice saying that issue has been fixed but it still isn't working. 

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