E way bill

At time of making e way bill in taxable amount column i paste the value from invoice i generated and in display the amount is showing same no error/alert seen in display for copy paste but when i submitted the e way bill for print in taxable column amount showing 0. this e way bill generated for export invoice with 0% tax. What should i do cancellation is not possible.
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Quick Summary
A user is experiencing an issue where the taxable amount on their e-way bill reverts to zero upon printing, despite correctly pasting the invoice value during creation. This is happening for export invoices with 0% tax, and cancellation is not an option. The post also outlines the general procedure for generating an e-way bill, including logging in, selecting 'Generate new', and entering document details. The user is advised to raise a ticket with NIC for resolution.

Procedure to get E-way Bill.

Step 1: Login to eway bill system. Step 2: Click on 'Generate new' under 'E-waybill' option appearing on the left-hand side of the dashboard. Select 'Inward' if you are a recipient of consignment. 5) Document Date: Select the date of Invoice or challan or Document.

Raise a ticket on NIC

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