Digital signature certificate error message

I am facing problem while Registering my Digital Signature Certificate and a error message is coming " Invalid Digital Signature Certificate. The trusted Parent Certificate could not be verified." I am using Windows7X32bits operating system as well as Java Runtime above 1.6 version and I have the validity of my Digital Signature till Tue Mar 26 18:50:08 IST 2013,

Please suggest me an advice.

Thanking You

Digbijoy Ghosh

Replies (8)

We are also facing same problem .

Its Sify Certificate valid till July 2013

We are also facing the same problem. This is also a Sify certificate.

Indranil Datta Roy

Dear All,

Even i faced the same issue.. The solution is different for different browsers. I suggest you to use Mozilla Firefox as it is stable and works smooth compared to Internet Explorer and Chrome..

1. In case you are using Internet Explorer - Go to "Tools", under "Internet Options", click on "security" tab. Change the Security level to "Low" or lowest possible. Now try uploading DSC. It works

2. In case of Mozilla Firefox - Go to "Tools", click on "Add-ons". Go to "Plugins' tab. There, "enable" Java(TM) Platform. Once u enable, u can submit the form with DSC and this works. Tried and tested..

 

Hope you all find it useful...

 

Regards,

Sachin

Thank you so much Sir, it was really very helpful.

 

With regards,

Digbijoy Ghosh

IT Lawyer

Still not working, now I Tax Website  displays - Invalid Digital Signature Certificate. Please retry.

better u change ur browser to mozilla or see ur validity of DSC.

Dear PKD,

 

There might be an issue with the root CA Certificate then.. this might be a possible reason and not sure. Click on this link https://cca.gov.in/rw/pages/ca_certificates_2011.en.do;jsessionid=FCA17529DBD99E58136C42AA5F9CB248

Depending on your DSC provider download the root certificate.. it may work.. Moreover, make sure u are using Mozilla Firefox, you have enabled java plug-in (provided u already have java, otherwise u may need to download it and then u can enable it)

 

Regards,

Sachin

This was a problem on ITD portal end. DSCs should work as before now.

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