The Reserve Bank of India (RBI) has introduced a new Digital Lending Apps (DLA) directory on its website to help customers verify the legitimacy of digital lending platforms. This initiative, along with stricter regulations and collaboration with internet intermediaries, aims to create a safer digital lending ecosystem and protect citizens from fraudulent loan apps. The government also encourages reporting of cybercrimes, including illegal loan apps, through the National Cybercrime Reporting Portal and Helpline 1930.
Government and RBI Strengthen Measures Against Fraudulent Loan Apps
Regulatory framework, Digital Lending Apps (DLA) directory and cybercrime reporting mechanisms strengthen consumer protection in digital lending
Reserve Bank of India (RBI) had constituted a Working Group on Digital Lending incl
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The RBI has launched a directory on its website, effective from July 1, 2025, listing all Digital Lending Apps (DLAs) deployed by Regulated Entities (REs). It helps customers verify if a DLA is associated with a legitimate RE.
The RBI has issued regulatory guidelines for digital lending, operationalised the DLA directory, engaged with internet intermediaries to disrupt fraudulent apps, and conducted awareness campaigns.
You can report cyber incidents, including illegal loan apps, through the National Cybercrime Reporting Portal (www.cybercrime.gov.in) or by calling the National Cybercrime Helpline number '1930'.
While the Central Government and RBI are taking several initiatives, the prevention, detection, investigation, and prosecution of crimes, including illegal mobile applications, are primarily the responsibility of the States and Union Territories through their Law Enforcement Agencies.
Internet intermediaries have been instructed to implement stringent, technology-driven vetting and real-time enforcement mechanisms to detect and prevent malicious advertisements of illegal loan apps, especially those originating from offshore entities.