GSTN issues advisory on the filing of GSTR-9C



Quick Summary
The Goods and Services Tax Network (GSTN) has released an advisory for GSTR-9C filings as the 31st January deadline approaches. Tax practitioners have faced challenges with uploading Balance Sheets and Profit & Loss statements due to office network firewalls blocking sensitive information. The GSTN advises that using an open network should resolve these upload issues. Additionally, problems with OTP delivery via SMS and email have been addressed, with email delivery issues now resolved.

The due date for filing GSTR-9C that is 31st of January is approaching near. Tax practitioners are struggling with certain issues regarding OTP, Error while uploading Balance Sheet and the Profit &Cost Statement. In respect of the error while uploading the Balance Sheet the Profit &Cost Statement. The GSTN issued an advisory on the filing of GSTR-9C, which is as follows:

Advisory on the filing of GSTR-9C

Issue: Error while uploading Balance Sheet and Profit & Cost Statement while filing GSTR- 9C. 

Solution: Balance sheet and Profit & loss statement/income & Expenditure Statement keywords used in office network firewall/content security filter firewall to deny upload of such files/content as these contain sensitive information. If this will be used on an open network all such mentioned documents can be uploaded successfully. 

The GSTN also tweeted in a post about the following:

The main issues reported by taxpayers on 23.01.2020 were on OTP delivery. 

1. SMS delivery: System logs are being checked and the problem will get resolved today. 

2. Email Delivery service: Email delivery was affected due to security blocking of a particular email server of an email Service provider. This issue has been resolved. 

Do you think that the due date for filing GSTR-9C should be extended?

FAQ :

The advisory addresses errors encountered while uploading the Balance Sheet and Profit & Cost Statement during GSTR-9C filing.

The error occurs when keywords in these documents are blocked by office network firewalls or content security filters due to sensitive information.

The issue can be resolved by uploading these documents using an open network, which bypasses office network restrictions.

Yes, taxpayers reported issues with OTP delivery, both via SMS and email.

The GSTN has stated that SMS OTP delivery issues are being checked and will be resolved. Email delivery issues, caused by security blocking, have been resolved.

The due date for filing GSTR-9C is the 31st of January.




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Finance news reporter covering taxation, GST, income tax, business compliance, and economy updates. I simplify complex financial topics into easy-to-understand articles for professionals, taxpayers, and business owners on leading finance and tax platforms.

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