Glitches on the New IT Portal not yet resolved even on the date of FM's deadline



Quick Summary
The deadline set by the Finance Minister for Infosys to resolve issues with the new Income Tax Portal has passed, with problems still ongoing. While some users report improvements, many tax professionals and chartered accountants highlight persistent glitches. These include issues with form submissions, unreflected tax notices and TDS, un-downloadable error messages, incorrect notice distribution, and the unavailability of certain ITR forms, causing significant pressure for filers.

The Finance Ministers September 15, 2021 deadline for the Bengaluru-based IT Solutions Company Infosys to fix the glitches in the Income Tax Portal for a seamless operation and filing of returns still remains a distant dream. A mixed opinion about the operation of the new portal has been received. On 23rd August 2021, the Honorable Finance Minister Smt. Nirmala Sitharaman expressed a great disappointment in the efficiency of Infosys in handling this burning issue. Compared to what it w
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FAQ :

No, the deadline of September 15, 2021, set by the Finance Minister for Infosys to fix the glitches on the Income Tax Portal has passed, and the issues are not yet resolved.

Users are facing issues such as fields for submission dates not being activated, tax notices not being reflected, TDS not appearing correctly in 26AS, errors during upload that cannot be downloaded, and un-downloadable acknowledgements for filed ITRs.

No, the ITR forms for companies, firms, and trusts are still unavailable on the portal.

Tax professionals and chartered accountants are facing immense pressure from clients and stakeholders due to the portal being too slow, under maintenance, or having unresolved glitches.

One chartered accountant mentioned that the portal is definitely better compared to what it was the previous month, indicating some progress.




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Finance news reporter covering taxation, GST, income tax, business compliance, and economy updates. I simplify complex financial topics into easy-to-understand articles for professionals, taxpayers, and business owners on leading finance and tax platforms.

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