The Office of the Principal Chief Commissioner, CGST & Central Excise, Delhi Zone, in a significant step toward improving taxpayer experience and ensuring procedural transparency, has issued Trade Notice No. 01/2025 dated May 23, 2025, to streamline the redressal process for grievances related to GST registration.
The initiative comes in line with the CBIC Instruction No. 04/2025-GST dated May 2, 2025, which provides a framework for addressing complaints arising from rejection of registration applications or queries raised by tax officers that do not align with prescribed guidelines.
Under this mechanism, taxpayers falling under Central jurisdiction in Delhi can now directly approach the Jurisdictional Chief Commissioner in cases where their registration applications are unjustly rejected or queries are issued in violation of standard instructions.
Official copy of the Trade Notice is as follows
Attention of the Trade & Industries, Field Formations and Departmental Officers is invited to the CBIC’s Instruction No. 04/2025-GST dated 02.05.2025 wherein it has been, inter alia, stated that any applicant whose Application Reference Number (ARN) has been assigned to Central jurisdiction and who has a grievance in respect of any query raised in contravention of the said instructions, regarding grounds of rejection of application etc. may approach the jurisdictional Zonal Principal Chief Commissioner/ Chief Commissioner.
In pursuance to above Instruction, a Grievance Redressal Cell (GRC) has been constituted in PCCO, CGST & CX, Delhi Zone. Taxpayers are advised to send their grievances on the dedicated email id grievance.cgstdelhi@gov.in created for receiving the grievances of taxpayers falling under the jurisdiction of CGST & CX, Delhi Zone with respect to new GST Registrations.
This issues with the approval of Principal Chief Commissioner, CCST & CX, Delhi Zone.
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