The CGST & Central Excise, Delhi Zone has established a Grievance Redressal Cell to help taxpayers facing problems with their GST registration. This new cell, set up following a CBIC instruction, will address issues such as unfair rejection of applications or queries from tax officers that don't follow guidelines. Taxpayers in Delhi under Central jurisdiction can now email their grievances to a dedicated address for faster resolution.
The Office of the Principal Chief Commissioner, CGST Central Excise, Delhi Zone, in a significant step toward improving taxpayer experience and ensuring procedural transparency, has issued Trade Notice No. 01/2025 dated May 23, 2025, to streamline the redressal process for grievances related to GST registration.
The initiative comes in line with the CBIC Instruction No. 04/2025-GST dated May 2, 2025, which provides a framework for addressing complaints arising from rejection of registration ap
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FAQ :
The cell has been set up to streamline the process of resolving grievances related to GST registration, including issues with application rejections and queries from tax officers.
Taxpayers falling under the Central jurisdiction in Delhi whose GST registration applications have been rejected or who have received queries in contravention of prescribed guidelines can approach the cell.
Taxpayers should send their grievances to the dedicated email ID: grievance.cgstdelhi@gov.in.
The cell can address issues arising from the rejection of GST registration applications or queries raised by tax officers that do not align with prescribed guidelines.
Yes, the initiative is in line with the CBIC Instruction No. 04/2025-GST dated May 2, 2025.