What is a CRM software, can you explain with examples?

What is a CRM software, can you explain with examples?

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Quick Summary
CRM software, or Customer Relationship Management software, is a tool designed to help businesses manage and analyse customer interactions and data throughout the customer lifecycle. While often associated with call centres, its applications extend far beyond, aiding in sales, customer service, and marketing efforts to improve relationships and drive growth.

This is a different forum.

Customer relation ship management. Its mainly used in call centres

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