What is a CRM software, can you explain with examples?

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CA
1 Points Posted on 27 May 2023

What is a CRM software, can you explain with examples?

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On 27 May 2023 at 16:09 Report
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Quick Summary
CRM software, or Customer Relationship Management software, is a tool designed to help businesses manage and analyse customer interactions and data throughout the customer lifecycle. While often associated with call centres, its applications extend far beyond, aiding in sales, customer service, and marketing efforts to improve relationships and drive growth.

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Profession
28261 Points Posted on 28 May 2023
This is a different forum.
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On 28 May 2023 at 09:57
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Finance
4592 Points Posted on 03 October 2023

Customer relation ship management. Its mainly used in call centres

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On 03 October 2023 at 09:40

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