Take a break - just smile

dealing with the public!

Helpdesk: What kind of computer do you have?

Customer: A white one...

Customer: Hi, this is Celine. I can't get my floppy disk out.

Helpdesk: Have you tried pushing the button?

Customer: Yes, sure, it's really stuck.

Helpdesk: That doesn't sound good. I'll make a note."

Customer: No. Wait a minute. I hadn't inserted it yet. It's still on

my

Helpdesk: Click on the 'My Computer' icon on the left of the screen.

Customer: Your left or my left?

Helpdesk: Good day. How may I help you?

Customer: Hello. I can't print.

Helpdesk: Would you click on start for me and...

Customer: Listen pal! Don't start getting technical on me! I'm not

Bill

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Customer: Hi! Good afternoon, this is Martha. I can't print. Every

time

placed it in front of the monitor, but the computer still says it

can't

**********************************************************

Customer: I have problems printing in red...

Helpdesk: Do you have a colour printer?

Customer: Aaaah! Thank you. Goodbye.

Helpdesk: What's on your monitor now ma'am?

Customer: Some post-it notes and teddy bear my boyfriend bought for me

in the supermarket.

Customer: My keyboard is not working anymore.

Helpdesk: Are you sure it's plugged into the computer?

Customer: No. I can't get behind the computer

Helpdesk: Pick up your keyboard and walk 10 paces back.

Customer: Okay.

Helpdesk: Did the keyboard come with you?

Customer: Yes.

Helpdesk: That means the keyboard is not plugged in. Is there another

keyboard?

Customer: Yes, there's another one here. Ah! This one does work!

Helpdesk: Your password is the small letter 'a' as in apple, a

capital

letter 'V' as in Victor, and the number 7.

Customer: Is that 7 in capital letters?

A customer couldn't get on the Internet:

Helpdesk: Are you sure you used the right password?

Customer: Yes I'm sure. I saw my colleague do it.

Helpdesk: Can you tell me what the password was?

Customer: Five stars.

Helpdesk: What anti-virus program do you use?

Customer: Netscape.

Helpdesk: That's not an anti-virus program.

Customer: Oh, sorry...Internet Explorer.

Customer: I have a huge problem. A friend has put a screen saver

on my

**********************************************************

And the winner is...

Helpdesk: How may I help you?

Customer: I'm writing my first e-mail.

Helpdesk: OK, and, what seems to be the problem?

Customer: Well, I have the letter 'a' in the address, but how do I get

the circle around it?