St on call centre

There is a company XYZ Ltd in India and another foreign company ABC Ltd outside India.

XYZ would be providing CUstomer Support SErvices to ABC. Basically Xyz would be providing call centre services to clients of  Xyz.

what would be taxability of service tax on it.

Kindly advise

 

Replies (2)

Falls under rule 3 of the POPSR and is an export therefore not taxasble. If the amounts are recived in CFE the the input services are eligible for refund.

If alongwith call centre, it also provides service of printing brochures and documents for the foreign company, wont it come under Business Support SErvice.

Also even when call centre isnt an intermediary and hence we are saying as export of service, so exempt, but it is also providing other services including call centre. The invoice is raised in INR.

 

what would be the taxability now.

Kindly advise

 

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