Requested p/w-sent to old e-mail..now i remember it is n't

Requested for fresh pass word. sent to the consultant who has regd. it.  Now I got the password from the assessee. It is recorded in his diary.  

When I tried toogin......I could not....????

Replies (1)

when fresh password is requested, then old password is locked, 

 

try to reset the password with old acknowledgement.

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