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Hemant (Accountant)     28 September 2021

Refund not credited

Dear experts, I filled A. Y 2020-21 ITR 15.12.2020. ITR PROCESS 3 MARCH 2021. AS PER ITR & as per intimation order refund determined. But refund not credit in my account. Refund status show No record found. Bank account already prevalidate. View return file tab show "process with refund due" 3 March 2021. I submit three four time greevance. But there r no response. I submit 4 time greevance but there r no response. I call toll free number. But pan number and date of birth wrong said. No response from call. Please suggest and SHARE ANY MAIL ID FROM RESOLVE THIS ISSUE.

 4 Replies


J S BHAVSAR (CONSULTING)     28 September 2021

New income tax portal was launched and was suppose to meet the main objectives as:

i) Return processing time as 1 day after everification of ITR

ii) Tax refund credit to be done within 3 days after ITR processing

None of the above objectives are being met by the new tax portal. Nor the government or the IT vendor is bothered to meet these objectives.

veerendar singh

veerendar singh (tax consultant)     28 September 2021

Well this was expected. the gimmicks of modi government are being exposed
Raj C Doshi

Raj C Doshi (Practising CA)     29 September 2021

Keep putting grievance. meanwhile prevalidate other bank accounts too.
1 Like
Murali Nadarajah

Murali Nadarajah   29 September 2021

Pre validate other bank accounts too and escalate your concern on Twitter. 

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