non transmission of invoices due to negative balance

Dear sir,
my client made supplies to SEZ and collected IGST.when we uploaded in portal it doesn't show any error but after filing we received a mail that there is non tranmission of invoices due to negative balances.kindly give clarification regarding this..
Replies (1)
this is because either u have not shown the supply in gstr 1 or in gstr 3b under the head zero rated supply

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