Hello there,
I am asking for a relative who happens to be a non resident and has recently registered on the income tax portal for filing their Income Tax Return for AY 2025 -2026. After logging in , and navigating to the Add bank account option, and entering all the necessary details such as account number, type of account, IFSC code etc and for the purpose of everifying, chooses the option of net banking and after being logged in to net banking and clicked the option of income tax efiling and clicking confirm to the PAN and other personal details, the web page is being redirected to " Access Denied " on the Income Tax Portal. The bank employee has confirmed that the Bank account and PAN has been linked. The person being an NRI does not have an aadhaar card number and does not have a DSC or demat account. A grievance has also been posted via ITR portal. The person is Stuck and has no idea what to do. The bank is South Indian Bank.
I would kindly request anybody who has any idea on how to proceed further to please reply to my post. Thank you.
CAclubindia
