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GSTR7 QUERY

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CA Nilesh

not at all

28 Points Posted on 13 April 2020

I have filed GSTR 7 for one of my client for the period Jan 2020. I have received an ARN also for that though mail. However now the same is showing as not filed and because of which my client has been charged with the penalty of Rs 10,000 in total. Now without paying that penalty, further returns could not be filed. Not able to raise ticket on GST redressal portal also since portal is giving an error of "Invalid File" when im attaching screenshot in JPG format only. Can anyone please assist.

Replies (4)

Quick Summary

A user is experiencing an issue where their client's GSTR 7 return, filed in January 2020 with a received ARN, is now showing as not filed. This has resulted in a £10,000 penalty, preventing further filings. The user is also unable to raise a ticket on the GST redressal portal due to an 'Invalid File' error when uploading a JPG screenshot. While the GSTN helpdesk was contacted, they advised raising a ticket, which is currently impossible. The suggested next step is to contact the jurisdictional office.

prasad Nilugal

GST Practitioner & Accounts

15150 Points Posted on 13 April 2020

Call to GSTN helpdesk - 1800-103-4786 , same is available on GSTN portal right side down bellow .

CA Nilesh

not at all

28 Points Posted on 13 April 2020

Have ready called helpdesk. They have said to raise the ticket. And I'm not able to raise the ticket also. So its like not able to raise the issue is also an issue.