Users are experiencing significant difficulties with the new Income Tax Return (ITR) portal, particularly when trying to fill dividend income in ITR 2. A common error relates to the quarterly breakup of dividends not matching system calculations. Many users report the portal is slow, the system-calculated values are blank, and errors only appear late in the filing process. While some users have found success using the desktop utility versions (DU-v1.0.3) or Excel utility files instead of the online portal, others are still facing issues and seeking solutions or guidance from tax authorities.
I am facing the same problem. I have written to Income tax authorities with no reply. I am not able to file return only due to this dividend related error.